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[VTX1300R06]

Just got some ISO grips and the glue set up rock solid 1/3 the way on. Had to get my son to help me get them off. In the process they broke in 2!

[Davesax36]

how much vaseline do you have. you're gonna need all of it to get them to give you new grips..... sorry.

[RD]

Yeah....that's a tough call...but, (sorry) the instruction do say the glue sets up fast.

Try giving them a call, and hopefully they'll send you what you need.

[VTX1300R06]

There is fast and there is not enough damn time to get the things on. I'm very familiar w/ super glue but this stuff set up hammer tight in less than a second. $#!+ !!!!

[VTX1300R06]

Davesax36- I know there is the possibility they will not be rightous in this. If so the fangs and claws come out. This is my 1st Kury purchase and will be my last and will make it a point of sharing my story EVERY chance I get if they do not make it right. Trust me I will update!

[VTX1300R06]

Anyone have any contacts at Kury? Talked to Rob. "Not authorized to do anything" and can't even get a manager.

[RD]

Anyone have any contacts at Kury? Talked to Rob. "Not authorized to do anything" and can't even get a manager.

Did you buy them from Hal? Give HDL a call, explain your problem, they might assist.

Did you buy them from a local Dealer?   (Same suggestion as above)

Did you buy them online from someone other than HDL? Go buy another set.

I've logged 35 years as management in the retail business. There's not the same latitude, or the same attitude as there once was. Sometimes, if you're lucky, you'll find the right person.

[Davesax36]

if you get the rubber inserts, I have a set for 7/8" bars that I'm not gonna use. I'll let you have 'em for a very reasonable price ($30) as I cut one of the inserts up to put them on my sport bike. let me know. i'll get 'em down to houston and then I'll ship 'em to you. hopefully that will solve the problem. put them on with double-sided golf grip tape and wd-40. when the lube dries, they're stuck on, but not so much you couldn't get 'em back off if you wanted. send me a pm, cuz I'm not on here much.

[Tank]

Call them again. My buddy did the same thing on the left side. He called and they sent him a new insert, this time he used grip glue and it gives you time to adjust. They are nice people at least the few that I have talked to and I am sure it happens often.

Could have been a bad day for the guy you spoke with.

[VTX1300R06]

Must have been a bad couple days for the whole crew. I spoke w/ the warrenty tech, sales guy, mgr (she spoke to her mgr). My opinion is they are just plane @$$#0les to deal with. They just do not support their product and the warrenty ends when the money leaves your hands. No Kury for me...EVER! Shame it was my 1st dealings w/ these people. A pleasant experiance and I would have dropped at least a grand in their pockets.