Hello,Since you have already cleared the cache, deleted your temp files.... I would suggest that you shut down your PC, disconnect the power from the DSL modem and/or router. Wait 30 seconds, power on the modem, wait for it to come up completely (jnternet light on). Plug in the router and then resart your PC. Once you do that go to http://speakeasy.net/speedtest/ and see how your speed compares to your ISPs stated speeds. There is a good chance this will resolve your issues. Run the speed test a few times, it will be different but you will get a good idea of where you stand. Make sure nothing else is accessing the interent when you run this test for best results.Kenneth